When we first contemplated building a home, we talked to a handful of builders. What initially made H-E stand out from the others was the process they had in place from start to finish. From the initial meeting, through the design phase, and for each phase of the build - we knew exactly what to expect, could track progress through their portal, and knew they could deliver what we wanted in a reasonable amount of time. Pricing was transparent and we knew exactly what we would get for that price.When we finally decided we were ready to build, we immediately called H-E Homes.Andrew was great throughout the design process and not only took into consideration our wants and needs but made some very helpful suggestions. As the build started, we were able to use their portal for our selections, see what work was planned each day/week/month, and monitor the % complete. The portal was also a great communication tool between us and the builder and provided a great source of reference throughout the process. H-E Homes also set up weekly calls so we could discuss any issues and ask questions. Andrew was incredibly prompt with responses and transparent with any change costs, which made the process smooth, quick, and clear.HE-Homes was very accommodating throughout the process. As older homeowners, we had some specific selections we wanted, and they went above and beyond to accommodate what we wanted - whether it was a design or finish change. We never felt that we were "boxed in" on any design or finish. While this alone sets H-E apart from other builders, I think it's the fact that they truly wanted us to be happy that sets them apart. If work was completed and not to our standard, H-E would look at the concern and make sure it was resolved to our satisfaction. I am not always the easiest customer, so this speaks volumes.We have been in our home for over a month, and we are extremely happy and grateful to H-E Homes for the time they spent working with us, listening to our concerns, and helping get us into the home we wanted to build.Andrew, Scott, Aaron, and Hunter - We are so appreciative of your time and the effort you put into our home. We cannot thank you enough.
Absolute wonderful home building experience from start to finish.The whole HE team was terrific from communication to design consulting to the exceptional build quality. Their attention to detail and professionalism was above all others. Andrew and team take what can be a stressful process and make it an absolute joy. Met and exceeding all expectations, by miles. Beyond thrilled with with the final product.I would highly recommend using them to build your next home!
My experience with Andrew from HE Homes was absolutely wonderful. It is very difficult to find good customer service, but they shatter all expectations. Short response times on emails, no hidden information, and will work with you to get exactly what you want.Every single aspect of our home was customizable and Andrew made sure to present us options and examples of what others have done to give inspiration for our design. He wanted to know what was truly important to us in order to ensure our home highlighted that feature in a way that would special to us. While we did not end up building with them, through no fault of theirs, the experience with HE Homes is completely different than another builder or development and I cannot recommend them enough.