See what our clients have to say about their H·E Homes experience:
When we first contemplated building a home, we talked to a handful of builders. What initially made H-E stand out from the others was the process they had in place from start to finish. From the initial meeting, through the design phase, and for each phase of the build - we knew exactly what to expect, could track progress through their portal, and knew they could deliver what we wanted in a reasonable amount of time. Pricing was transparent and we knew exactly what we would get for that price.When we finally decided we were ready to build, we immediately called H-E Homes.Andrew was great throughout the design process and not only took into consideration our wants and needs but made some very helpful suggestions. As the build started, we were able to use their portal for our selections, see what work was planned each day/week/month, and monitor the % complete. The portal was also a great communication tool between us and the builder and provided a great source of reference throughout the process. H-E Homes also set up weekly calls so we could discuss any issues and ask questions. Andrew was incredibly prompt with responses and transparent with any change costs, which made the process smooth, quick, and clear.HE-Homes was very accommodating throughout the process. As older homeowners, we had some specific selections we wanted, and they went above and beyond to accommodate what we wanted - whether it was a design or finish change. We never felt that we were "boxed in" on any design or finish. While this alone sets H-E apart from other builders, I think it's the fact that they truly wanted us to be happy that sets them apart. If work was completed and not to our standard, H-E would look at the concern and make sure it was resolved to our satisfaction. I am not always the easiest customer, so this speaks volumes.We have been in our home for over a month, and we are extremely happy and grateful to H-E Homes for the time they spent working with us, listening to our concerns, and helping get us into the home we wanted to build.Andrew, Scott, Aaron, and Hunter - We are so appreciative of your time and the effort you put into our home. We cannot thank you enough.
megan ornellas
Absolute wonderful home building experience from start to finish.The whole HE team was terrific from communication to design consulting to the exceptional build quality. Their attention to detail and professionalism was above all others. Andrew and team take what can be a stressful process and make it an absolute joy. Met and exceeding all expectations, by miles. Beyond thrilled with with the final product.I would highly recommend using them to build your next home!
Jacob Baer
My experience with Andrew from HE Homes was absolutely wonderful. It is very difficult to find good customer service, but they shatter all expectations. Short response times on emails, no hidden information, and will work with you to get exactly what you want.Every single aspect of our home was customizable and Andrew made sure to present us options and examples of what others have done to give inspiration for our design. He wanted to know what was truly important to us in order to ensure our home highlighted that feature in a way that would special to us. While we did not end up building with them, through no fault of theirs, the experience with HE Homes is completely different than another builder or development and I cannot recommend them enough.
Rob Vaughan
My husband and I are so grateful to have found and worked with HE Homes. We are, admittedly, novices when it comes to things like this, but Andrew, Scott, and Aaron were great guides through the home-building process. They take their relationships with homebuilders to heart and are attentive, responsive, and engaged. Trust is an important part of any relationship and you can trust HE Homes to help make your dream home a reality.
Monica Hengge
HE Homes are AWESOME. I just moved in my new home they built this week. I LOVE IT. The whole team is great, professional, caring, great quality home built, wonderful communication weekly. If you need a home built look them up, you will be happy!!
Brenda Riddle
We chose to go with HE Homes for our move to Indianapolis and started the process shortly before the COVID crisis really kicked off.Andrew, Scott, Aaron and the rest of the team did exceptional work through the uncertainties of COVID keeping us appraised of new developments as they occurred, navigating a multitude of stock and supply crises as the worldwide manufacturing systems slowed or stopped, and keeping everything on-time through it all.Some of the strangest things became impossible to find or heavily delayed - when our vanities went out of production, Andrew called every vendor in North America looking for backstock, spare parts in our finishes to swap out parts with, or any other way to scrounge up the needed sets in our desired finish. Only when that came up dry did we have to re-choose another available finish, and he still managed to find an exceptional piece from a third party to set the master bathroom apart from the rest with a gorgeous no-longer-produced finish that matched even better than our original desires would have.We'd previously dealt with decidedly less-attentive and quality builders before and had a lot of concerns and no doubt an overwhelming amount of questions and desire for details on the details to be answered, but the HE team kept us up to date and answered them with patience and expertise. They advised us on smart choices to make and alternate ideas, shared unusual ideas for us to consider based upon our discussions and desires, and delivered a smorgasbord of custom one-off work like it was any other Tuesday.I couldn't imagine another builder that could have done better, and Andrew, Scott, and Aaron deserve all the praise I can heap upon them for pulling everything together cleanly through COVID and the myriad of uncertainty and issues it's caused - thank you again!
Connor Freeman
We were absolutely thrilled with our experience working with H-E Homes! We were the first buyers to sign on to a seven-unit townhouse project and this team of professionals hit the “ball out of the ballpark” as far as we are concerned. From Day One, we felt that Andrew and Scott communicated with us directly and honestly and we always felt that they listened to our input and had our best interests at heart. As we went through the planning stages and design choices, we could not have asked for better partners who helped us create the fabulous home in which we now reside. H-E Homes offers so many wonderful design options. In our opinion, their “standard” options are far superior to other builder’s products and whenever we asked for additional ideas, they went above and beyond to make sure we were happy with our final choices. During the building process, they were transparent about any issues we needed to address and they all (including Aaron!) made us feel as if we were part of the whole process, rather than bystanders. We cannot say enough great things about H-E Homes and the team of trade partners they used on the job. To the last detail, they took tremendous pride in the project and we are delighted with the quality and outcome! We highly recommend an H-E Home to anyone considering buying or building in Indianapolis!
Etta Biloon
I had the pleasure of working with Andrew, Scott, Aaron and more with HE Homes. As a Realtor that's worked with many clients and builders, I cannot recommend HE Homes enough. I represented buyers who built a semi-custom home with HE. I have high standards, and the process and professionalism I experienced with HE is unmatched. They offer lots, design, project management, customization and more. This was the best experience I have witnessed for clients who engaged in a new-build for home-buying. I highly recommend considering HE Homes in the future.
Natalie Clayton
We partnered with Andrew, Scott, and Aaron of HE Homes and started digging in December 2018 to build our first home in downtown Indianapolis, and we've been in the home for about a year. We're thrilled with the process and results we got!The process was extremely smooth and transparent. You're in-the-know about all of your selections, and how the project is progressing at all times. Andrew and Scott are both extremely attentive, knowledgeable, and collaborative when it comes to building and really help throughout the whole process.The end product of the home was exactly how we had planned it with Andrew - he really helped our vision come to life. The materials, finishes, and mechanical aspects of the home are of very high quality. Not only this, but our project finished 3-weeks ahead of their 6 month guarantee!!HE Homes has a comprehensive warranty program that includes full home walk-troughs at 90 days and 1 year after taking keys. This includes all sorts of fixes (if needed, they were all very minor) including paint/dry wall touch-ups, etc. The HE homes team continues to be of help well after taking possession of the home.I'd recommend HE Homes to anyone interested in building a house!
Patrick Allison
We cannot speak highly enough of the H-E Homes team. They were patient with all our questions, requests, and changes from the start. Everything was customized to our needs and we are thrilled with the final result.
Amy Navarasala
Just wow! Not sure where to begin. In summary, our experience with he homes was impeccable from start to finish. Building a home will never be without its unique set of challenges. However, you'd be hard pressed to find another builder better equipped to solve problems and communicate as well as this construction team. Our home turned out better than we had imagined. After 6 mos of construction, preceded by 12 mos of planning, our preplanned closing date fell one day after the executive stay-at-home order! he executed our socially distanced closing to perfection. If you have decided that building a new home is the option for you, then please be assured that you are in good hands with Andrew, Scott and team, as they are master dream makers!
Blue Scholar
H-E Homes through Andrew did an amazing job. He listened to our design preferences and gave us great feedback and advice. Each time a design change was made he communicated how it would change the price of the home. All pricing was transparent and up front. Really enjoyed the entire design process.
Brent Wilson
We worked with Andrew and Scott of HE Homes (also, shout out to Aaron!) on our most recent property in Fall Creek Place. The design process was smooth, the build-out was efficient, and we felt taken care of from start to finish - and frankly, even beyond. I'd highly recommend working with this team if you're looking to build and want a one-of-a-kind property.
Stacy Pease
As a real estate agent in the greater metropolitan Indianapolis area for over 15 years, I have had the opportunity to work with several builders in getting clients into new construction. The H*E Homes process is very thorough, efficient & has, hands down, been one of the smoothest transactions to navigate for both me & my clients. Honestly, I had had some not-so-great builder experiences in the past. After the first meeting, I was cautiously optimistic. First & foremost, I wanted to make certain that my clients were going to get what they had been promised & were paying for. Andrew & Scott were hands on throughout the entire journey & delivered on their promises. My folks love their new home! I would certainly refer H*E Homes to anyone wanting to build downtown & would encourage any agent to bring their buyers. You won't regret it!
Lance McElfresh
The details of our custom HE Home came together beautifully, and we are in awe of the space created for our family. We had never built a home before, and we spent a lot of time looking at re-modeling our current home or buying an existing home before deciding to build in the downtown area. We wanted a home that was a mix of modern and traditional, and HE homes was able to understand that vision and bring it to life. From our first inquiry, their responsiveness and flexibility in meeting times demonstrated that they wanted an opportunity to earn our business.The HE Homes team understands that building a home can be a stressful and emotional process, and they worked to make the process as seamless as possible. They alleviated some of the stress of building a new home, by making themselves readily available to walk through each step of the building process. Their efforts included but were not limited to things like, meeting us at different vendor locations, responding promptly to text, providing weekly phone updates, and showing up at our rental apartment after business hours to measure a custom light fixture so that it could be installed properly. When there were unexpected bumps during the process, the HE Homes team helped us find solutions that we loved as much, if not more, than the original plans. We consistently felt like our satisfaction was important to them, and they truly wanted us to love the home. No detail was too small, and we could not be happier with the results of our new home.
Matthew M.
Andrew offered some of the best customer service that I have ever received in the industry. The level of communication, organization and quality that H/E homes offers puts them far above their competition. If you are thinking of building a home downtown your first and only stop should be with H/E homes. Their level of professionalism and response time blew me away. Unfortunately, due to funding issues we were not able to build with them, however, I look forward to working with them on future projects as our funding becomes available.
Parker Reich